QuestionsHouse cleaning in Melbourne's South-East, answered.
Cleaner Today is a house cleaning service for Melbourne's South-East, covering Clyde, Cranbourne, Berwick, Narre Warren, Officer and nearby suburbs. You see your price upfront, from $215 for a one-off standard clean (less for regular cleans), choose your cleaner from real profiles and secure your booking with a $50 deposit. We handle the communication and admin from there.
How much does house cleaning cost in Melbourne's South-East?
A one-off standard clean with Cleaner Today starts from $215, and regular weekly or fortnightly cleans save up to 20%. Deep cleaning starts from $279 and End-of-Lease Cleaning from $299. Your price depends on your bedrooms, bathrooms, the type of clean and any extras you add. For example, a one-off standard clean for a 3 bedroom, 2 bathroom home is $269, or $229 a clean on a fortnightly routine. You see your price before you book, and our pricing page shows starting prices and example homes. If your home is significantly different from what you described, we'll contact you before the clean to agree any change.
Which suburbs do you clean in?
Our primary service areas are Clyde, Cranbourne, Berwick, Narre Warren and Officer. We also clean in nearby suburbs including Clyde North, Cranbourne East, Narre Warren South, Beaconsfield and Pakenham, subject to cleaner availability.
Can I choose my cleaner?
Yes. You browse real cleaner profiles, with their experience, strengths and availability, and choose the person you'd like in your home.
Are your cleaners vetted?
Yes. Every cleaner has a current National Police Check and a registered ABN, and has been interviewed or completed a trial clean with us before taking bookings.
What if I'm not happy with my clean?
Tell us within 24 hours of your clean and we'll arrange for those areas to be re-cleaned within 48 hours, at no extra cost.
How long does a clean take?
Every clean happens within a 4-hour cleaning window, for example 8am to 12pm. Your cleaner arrives and finishes within that window, so your day stays predictable. Larger deep and End-of-Lease cleans are usually done by two cleaners within your window. If only your chosen cleaner is available, they'll do it alone and may need longer. We'll confirm the timing with you.
Do I need to provide cleaning equipment or products?
No. Your cleaner brings their own cleaning equipment and professional cleaning products.
What's the difference between a standard and a deep clean?
A standard clean suits homes that are regularly maintained. A deep clean is for homes that need more detailed cleaning and additional attention.
Do you offer end-of-lease or bond cleaning?
Yes. End-of-Lease Cleaning is a detailed whole-home clean designed to leave your property fresh, clean and ready for handover. Prices are fixed by bedrooms and bathrooms, from $299. Inside the oven, fridge, cupboards and drawers, internal window glass and window tracks where accessible are all included.
Do you offer regular cleaning?
Yes, and it costs less. Your first clean is at the one-off price, then every weekly clean is 20% off and every fortnightly clean is 15% off. For a 3 bedroom, 2 bathroom Standard Clean that's $269 for the first clean, then $215 a clean weekly or $229 fortnightly. The discount applies to the cleaning price of Standard Cleans. No lock-in: skip a clean or stop anytime with 24 hours' notice.
How does payment work?
A $50 deposit secures your booking, paid securely through Stripe. An invoice for the remaining balance is sent once we email to confirm your booking. You can cancel or reschedule free of charge up to 24 hours before your cleaning window.
When does my cleaner get paid?
Your payment is held securely by Cleaner Today and isn't released to your cleaner until your clean is complete and you've had 24 hours to review it. If something isn't right, tell us within that time and we'll arrange a re-clean within 48 hours at no extra cost.